All gift cards are valid for 3 years from date of issue (or date of purchase for eGift cards), if your card has expired we cannot extend. Please
contact us
if you have any concerns.
WHERE CAN I VIEW MY EXPIRY DATE?
eGift Cards
On the eGift Card email. It is valid 3 years from the scheduled date.
Physical Gift Cards
on the back of the gift card, and or on the receipt.
*please note that store credits may come in the form of a card from time to time, depending if it is apart of our older systems. Please be advised these
aren't Gift Cards and only have an expiry date of 12 months. Please be advised that all expiry dates are input in our systems to avoid fraudalent
tampers or where the date rubs off.
CAN I PURCHASE GIFT CARDS IN OTHER CURRENCIES?
We only offer Gift Cards in AUD. Gift Cards redeemed in store and online and will be processed in local currency at the daily exchange rate, this rate is set by
a third party provider.
CAN I DO SPLIT PAYMENTS WITH A GIFT CARD?
Yes, you can pay the remaining amount using a credit card, PayPal or Afterpay method at checkout. Wechat and AliPay split payments are not accepted and your
order will be cancelled.
CAN I USE BNPL (AFTERPAY, PAYPAL PAY IN 4, KLARNA), ANOTHER GIFT CARD AND OR A STORE CREDIT TOPURCHASE A GIFT CARD?
No, you cannot purchase a Gift Card using BNPL, another Gift Card or Store Credit.
HOW IS MY REFUND PROCESSED IF I USED A GIFT CARD?
Gift Cards are not redeemable for cash. If you wish to return an item(s) from your order purchased with a Gift Card, the refund amount will be reissued as a new
Gift Card for any Online returns, valid for 3 years from the date of issue.
PRODUCT, OFFERS AND PROMOTION POLICY
CURRENT INCENTIVES
Gift Cards
Gift Cards that are purchased Online via the Website and In-Store are valid for 3 years and are non-refundable. Gift Cards can be used for purchases Online
and In-Store.
Gift Cards should be treated like cash. Oroton disclaims all responsibility for lost or stolen Gift Cards and expired Gift Cards.
To redeem In-Sore, you need the barcode with the email.
To redeem Online, the Gift Card number needs to be entered into the checkout “Gift Card” box.
Gift Cards purchased Online or In-Store are valid for 3 years from the scheduled date and are non-refundable. They can be used for purchases both Online and In-Store and must be
treated like cash, as Oroton is not responsible for lost, stolen, or expired cards. To redeem In-Store, present the barcode from the email. To redeem Online, enter the Gift Card number
at checkout. Refunds for purchases made with Gift Cards will be issued as a new Gift Card, valid for 3 years. Gift Cards cannot be purchased using BNPL services (e.g., Afterpay, PayPal
Pay in 4, Klarna) or another Gift Card.
Check Balance
You can check the balance of a gift card by typing the code in to the box below.
Gift Card Code
!
PRICING INFORMATION:
Strikethrough price is our original price when we first offered the product for sale. Products may have been sold for less than the strikethrough price before the current price.
Clearance products have been permanently marked down and may have been on sale for longer than the strikethrough price.